Frequently Asked Questions
Everything you need to know about QuikPly. Can't find what you're looking for? Contact us on WhatsApp.
Getting Started
How do I get started with QuikPly?
Simply sign up for a free account. You'll get 5 free AI-generated replies to test the service. No credit card required. Connect your Google Business Profile or paste your reviews, and start generating professional responses in seconds.
What platforms does QuikPly support?
QuikPly currently supports Google Business Profile reviews. We're working on adding support for Yelp, Facebook, TripAdvisor, and more platforms soon.
Is there a free trial?
Yes! Every new user gets 5 free AI-generated replies to try out the service. No credit card required. After that, you can choose from our affordable plans starting at $19/month.
Pricing & Plans
How much does QuikPly cost?
Our Pro plan starts at $19/month with 100 AI replies included. The Lifetime Deal gives you unlimited replies for a one-time payment of $199. No monthly fees, ever.
What's included in the free trial?
The free trial includes 5 AI-generated review responses. This lets you test the quality of our AI and see if it fits your needs before subscribing.
Can I cancel anytime?
Yes! You can cancel your monthly subscription anytime from your dashboard settings. There's no long-term commitment or cancellation fees.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor. For Lifetime deals, we also support PayPal.
AI & Technology
How does the AI generate responses?
Our AI analyzes the original review - both the sentiment and content - then generates a personalized, professional response that matches your business tone. It understands context, detects emotion, and crafts appropriate replies.
Are the responses truly personalized?
Absolutely! You can customize the AI's tone (professional, friendly, casual) and add custom snippets like your business name, specific services, or anything else you want to include. Each response is tailored to the specific review.
Can I edit the AI-generated responses?
Yes! Every AI-generated response is fully editable. You can tweak the tone, add personal touches, or completely rewrite it. The AI is here to help, but you're always in control.
Privacy & Security
Is my data safe?
Your data security is our top priority. We use enterprise-grade encryption and never share your business data with third parties. Your reviews and responses are stored securely and you can delete them anytime.
Do you store my Google credentials?
No. We use Google's official OAuth for authentication, which means we never see or store your password. We only have limited access to read and respond to your business reviews.
Can I delete my account and data?
Yes, you can delete your account and all associated data at any time from your dashboard settings. We believe in complete user control over your data.
Troubleshooting
Why isn't my AI response generating?
Make sure you have available credits in your account. If you've exhausted your monthly quota, you'll need to upgrade or wait for your cycle to reset. Also check your internet connection.
The response doesn't match my business tone. How can I fix this?
Go to Settings → Response Templates to customize the default tone and add custom snippets. You can also edit each response before sending to add your personal touch.
How do I connect my Google Business Profile?
Go to Dashboard → Connect Google Business. Sign in with your Google account and select the business location(s) you want to manage. Make sure you're the verified owner of the business.
Still have questions?
Can't find the answer you're looking for? Our team is here to help.
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