Got Questions? We've Got Answers

Frequently Asked Questions

Everything you need to know about QuikPly. Can't find what you're looking for? Contact our team.

01Getting Started

What is QuikPly?+
QuikPly is an AI-powered review response generator that helps businesses create professional, context-aware replies to customer reviews in under 2 seconds. No templates, no copy-paste — every response is unique and tailored to the specific review.
How do I get started?+
Simply create a free account — no credit card required. Once signed in, paste any customer review and get an AI-generated response instantly. You get 5 free AI replies per month to try it out.
Do I need any technical skills?+
Not at all. QuikPly is designed for anyone who manages online reviews. If you can copy and paste, you can use QuikPly. The AI handles the writing — you just pick the tone and publish.
Is there a free trial?+
Yes — every new user gets 5 free AI responses per month on our Free plan. No time limit, no credit card needed. Upgrade to Pro or Lifetime when you're ready for unlimited responses.
Can I cancel anytime?+
Absolutely. There are no long-term contracts or cancellation fees. You can downgrade or cancel your subscription at any time from your account settings.

02Features & Usage

How does the AI generate responses?+
Our AI is trained on thousands of professional review responses across industries like restaurants, clinics, salons, and hotels. It analyzes the review's sentiment, star rating, and content to generate a contextually appropriate reply that sounds human and on-brand.
Can I customize the tone?+
Yes! Choose from 6 pre-built tones — Professional, Friendly, Empathetic, Enthusiastic, Apologetic, and Casual. Pro and Lifetime users can also create a custom brand voice that matches their business personality exactly.
Can I edit the responses?+
Absolutely. Every AI-generated response is a starting point, not a final draft. You can edit, refine, or completely rewrite any reply before copying it to your review platform. Full control is always yours.
Does it support multiple languages?+
Yes, QuikPly can generate responses in multiple languages. The AI detects the review's language and responds appropriately, making it perfect for businesses serving diverse communities.
What review platforms are supported?+
QuikPly currently supports Google Reviews, Yelp, and Facebook. We're actively adding TripAdvisor, Trustpilot, and other major platforms. Lifetime users get early access to new integrations.

03Plans & Pricing

What's included in the Free plan?+
The Free plan includes 5 AI responses per month, 3 tone options, 1 local SEO audit, basic sentiment analysis, and Google Reviews support — perfect for trying out the platform.
What's the difference between Pro and Lifetime?+
Both Pro and Lifetime include unlimited AI responses, all 6 tones plus custom brand voice, unlimited SEO audits, advanced sentiment analysis, and priority support. The Lifetime plan also includes early access to new features and integrations, plus a one-time payment instead of monthly billing.
Is there a discount for annual billing?+
Yes — the Pro plan is available at a discounted rate when billed annually, saving you roughly 20% compared to monthly billing.
Do you offer refunds?+
Yes, we offer a 14-day money-back guarantee on all paid plans. If QuikPly isn't the right fit, contact our support team for a full refund.
Can I switch plans later?+
Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle.

04Account & Security

How is my data protected?+
We take security seriously. All data is encrypted in transit and at rest using industry-standard protocols. We never share your review data with third parties, and you can delete your account and data at any time.
Can I delete my account?+
Yes — you can delete your account and all associated data from your account settings. Deletion is permanent and irreversible.
Do you store the reviews I paste?+
We store your reply history so you can revisit, edit, or reuse past responses. You can delete individual entries or clear your entire history at any time.
What payment methods do you accept?+
We accept all major credit and debit cards via LemonSqueezy, our secure payment processor. All transactions are PCI-compliant and encrypted.

Still Have Questions?

Our team is here to help. Reach out and we'll get back to you within 24 hours.

Contact SupportStart Free Trial